senior ADVOCACY & OVERSIGHT

You Can't Always Be There. We Can.

Shores Senior Assist serves as your family's trusted local advocate—providing professional oversight, scam protection, emergency coordination, medical advocacy, contractor management, and structured reporting so your loved one can remain independent while you remain informed. We operate as your Private Family Operations Center.

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Distance Shouldn’t Mean Helplessness. We Sell Certainty.

When you live miles away, long-distance caregiving isn't just a logistical challenge—it’s a constant state of silent anxiety. Every unreturned phone call, unexpected home repair, or suspicious ring from an unknown number leaves you wondering: Are they safe right now? At Shores Senior Assist, we eliminate that terrifying information blackout. Operating as your private family operations office on the ground, we actively shield your aging parents from predatory scams, unvetted contractors, and hidden home safety hazards. Through our synchronized framework of physical Assurance Visits, active data interceptors, and a failsafe Emergency Beacon Protocol, we bridge the distance gap. We don’t just offer a passive organization app; we provide real, local human oversight to intercept threats before they become a crisis—giving your loved ones the freedom to remain independent, and giving you the absolute peace of mind that comes with certainty

Built on Accountability. Driven by Precision.

You aren’t just looking for an app; you are hiring a protective standard. At Shores Senior Assist, we operate under a strict baseline of institutional quality and accuracy because we believe your family deserves absolute transparency. As a veteran-led, local Macomb County operations office, our loyalty belongs entirely to the client—not to insurance providers, healthcare networks, or outside contractors. Backed by 16 years of professional experience leading complex organizations and continuous improvement strategies, we treat family risk management like an elite operational mission. Every household contact is meticulously vetted, every piece of critical vault data is secured with enterprise-level precision, and every weekly or daily milestone is verified with uncompromising accountability. We turn the chaotic variables of aging alone into a structured, highly visible shield, giving out-of-state adult children the one thing other companies can't copy: a dependable local partner watching out for what matters most.

The Real Problem

PROTECTING YOUR LOVED ONES

Fear #1
Something happens and nobody knows.Fear #2Something happens and the family finds out too late.Fear #3
Something happens and nobody knows what to do next.

Why Families Choose Us

We Don't Sell Visits.

We Don't Sell Check-Ins.We Don't Sell Technology.We Sell Certainty.The apps, reports, visits, advocacy, and coordination are simply the mechanisms.What families actually purchase is confidence that:✓ Someone knows what's happening.✓ Someone is responding.✓ Someone has a plan.✓ Someone local is watching out for their parent.

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Distance shouldn't mean uncertainity.

The SSA Solution

A Complete Family Assurance System ProtectionScam Shield™ + Dispatch Desk™Prevent fraud, contractor exploitation, and unnecessary risk.VisibilityDaily Beacon™ + Family PortalKnow what's happening without disrupting independence.CoordinationBeacon Vault™ + Emergency Beacon™Ensure the right people receive the right information when it matters most.

How It Works

Step 1Schedule a free 15 minute consult with one of our Senior Coordinators. Call us today!Step 2Assessment Visit — $199Professional in-home or remote assurance audit and readiness assessment. We evaluate the home environment, emergency readiness, documentation, communication pathways, and risk factors to create a family operational baseline. This is the foundational gateway to all membership services. Scheduling an assessment is not an obligation for picking any of our memberships. You can simply sign up for an assessment and we will provide a full detailed debrief, outlining all safety concerns and recommendations and will not push any memberships onto you. Assessments can be purchased through our intake process and we honor the details collected for up to 6 months, meaning if at anytime within 6 months you decide to try our memberships, we will not require a new assessment and will still credit the assessment fee toward your first monthly payment to the membership of your choiceIn Home assessments are only available within service area - Intake forum will identify based on your location - Virtual Assessments are available everywhereStep 3Build The Assurance SystemEmergency contactsFamily communication routesBeacon Vault™Emergency Beacon™Home access proceduresEscalation pathwaysStep 4Ongoing OversightChoose the level of support that best fits your family.
These systems are included as part of our premium service plans because we believe true advocacy goes beyond scheduled visits—it means being available when uncertainty arises and helping families make informed decisions before small concerns become costly problems.

Membership Progression

OVERWATCH™

Deployment Grid: Available NationwideTIER 1: OVERWATCH™ | Digital Family Assurance$495 / Month
National Coverage.
Staffed Coordinator Hours: 8:00 AM – 6:00 PM (EST)Overwatch™ is our flagship digital safety net. Designed for fiercely independent seniors and their worried out-of-state families, this platform transforms a smartphone or tablet into a comprehensive private operations center. We manage the daily safety checks, contractor vetting, and emergency communications so your family can stop worrying and start living. With family access links you can share the benefits of Dispatch Desk & Scam Shield with anyone who has the portal access. Portal access is customizable for family access, neighbors, legal partners, doctors whoever you need to have access and can be set with the ability to trigger the emergency broadcast for your loved one.TIER 2: OVERWATCH EXTENDED™ | Maximum Digital Coverage $595 / Month National Coverage.
Extended Coordinator Hours: 7:00 AM – 7:00 PM (EST)Built for early risers, families on the West Coast, or seniors managing complex health transitions (like returning home from surgery). Overwatch Extended™ expands your live coordinator access by two additional hours every day, providing a wider safety net of human oversight while maintaining the 24/7 automated protection grid.The Overwatch™ Infrastructure: What You Are Buying1. The Daily Beacon™ (Shrinking the Danger Window)National data is clear: the greatest danger to seniors living alone is the amount of time an incident goes unnoticed. The Daily Beacon™ solves this. Up to 5 Checks Daily: We ping your loved one's device throughout the day. All they have to do is tap "I'm Doing Well". Immediate Escalation: If a beacon goes unanswered, the system doesn't wait. It instantly alerts the SSA Coordinator (during business hours) or automatically routes to approved neighbors and family (after hours).Customizable Frequency: Perfect for seniors returning from the hospital who need high-frequency monitoring without the devastating cost of a 24/7 live-in nurse.2. 1-Tap Emergency & Crisis Coordination
During a medical emergency, a senior should be focused on breathing—not making six different phone calls.The SOS Grid: With one tap, the system instantly notifies the family, designated neighbors, and the SSA Coordinator.Logistics Handled: SSA takes over the chaos. We provide approved neighbors with lockbox codes to let EMS inside, ensure the family dog is secured, lock the home after the ambulance leaves, and automatically email the senior's primary care doctor and the receiving hospitals.The Beacon Vault™: A secure, centralized hub for critical medical information, instantly accessible to the family and emergency responders if the senior is unresponsive. 3. Scam Shield™ & The Dispatch Desk (Financial & Physical Defense)
Thieves target seniors through the phone, the computer, and the front door. We act as an impenetrable digital firewall. "Call Us First"Dispatch: Never let your senior hire a random contractor again. They submit a request (plumbing, electrical, etc.), and we find vetted, fairly-priced professionals. Unannounced Visitor Protocol: If a "utility worker" knocks unexpectedly, the senior simply takes a photo of their badge or truck and uploads it to the portal. Our AI and live coordinators review it instantly. Our strict protocol: Do not open the door until SSA clears it.Scam Shield: Suspicious email? Weird call from the "IRS"? Send it to the coordinator. We review it before a panic decision drains a retirement account. 4. Medication & Calendar Management Dose Tracking: We push reminders for daily medications. If the senior does not confirm they took their pills, it triggers an escalation alert to the coordinator and family. Appointment Oversight: We manage the calendar, ensuring they are never caught off guard by a doctor's visit, and keep the out-of-state family completely in the loop.Total Transparency: Every single incident, cleared beacon, and scam report is logged. Families have full access to the portal to watch the system work in real-time.

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ANCHOR™

ONLY 4 OPENINGS LEFT

Deployment Grid: Limited to Macomb, Oakland, & parts of Wayne CountiesANCHOR™ | Hybrid Oversight & Assurance
$795 / Month (Limited to 4 Local Families)Deployment Grid: 20-Mile Radius (Macomb, Oakland, St. Clair & The Grosse Pointes)Anchor bridges our digital protective network with a rigorous physical presence. Designed for families who need local boots on the ground, Anchor combines the complete Overwatch™ digital system with scheduled, in-person operational audits to ensure your loved one's environment is safe, secure, and fully stocked.The Anchor Deliverables:The Overwatch™ Digital Baseline: Daily Beacon™ check-ins, Scam Shield, and full Family Portal access.Weekly Operational Well-Checks (4/mo): A 30-minute in-home audit including a perimeter security check, trip-hazard scan, pantry expiration audit, tech verification, and face-to-face cognitive baseline assessment.Medical Advocacy Escort (1/mo): Door-to-doctor-to-door transportation. We sit in the exam room to record the doctor’s briefing and provide the family with a detailed, non-medical debrief report.On-Site Contractor Vetting (1/mo): We stand physically alongside your loved one during home repairs (plumbers, electricians) to prevent predatory pricing and ensure the job is done right.

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SENTINEL™

ONLY 2 OPENINGS LEFT

Deployment Grid: Limited to Macomb, Oakland, & parts of Wayne CountiesSENTINEL™ | Comprehensive Advocacy & Coordination
$1495 / Month (Highly Limited: 2 Openings Available)Deployment Grid: 20-Mile Radius (Macomb, Oakland, St. Clair & The Grosse Pointes)Sentinel is our highest tier of local advocacy. Built for highly complex situations or families managing rapid transitions, Sentinel provides maximum physical oversight and upgraded digital access. We act as your ultimate local proxy, actively managing the flow of information between seniors, contractors, home-health nurses, and out-of-state families.The Sentinel Deliverables:Overwatch Extended™: Upgraded digital infrastructure with extended daily coordinator hours and priority incident routing.Bi-Weekly Operational Well-Checks (8/mo): Twice-a-week, 30-minute in-home environmental and safety audits to catch rapid changes in mobility or cognition.Expanded Medical Advocacy (2/mo): Two door-to-doctor-to-door escorts, complete with in-room note-taking and immediate family debriefing.Expanded Contractor Vetting (2/mo): Two on-site proxy meetings for home maintenance and repairs.Home-Health Nurse Integration: We provide secure portal access and SOS beacons to your existing in-home clinical staff, ensuring their medical reports are seamlessly integrated into your family’s operational briefings.

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Share The Shield

Our Client Referral Initiative
Help another family gain local advocacy, oversight and a clear plan. When a referred household completes a fully paid qualifying $199 Family Readiness Assessment, each household earns a $25 digital gift card. Additional membership credits have separate requirements. Click the link below to learn more on additional credits up to $495 off.

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Supplemental Support

At S.S.A., transparency is our standard. We cap our client roster to ensure every family receives premium, dedicated attention. To maintain this level of service scalability without compromising quality, any support required beyond your selected monthly allocation is billed clearly and predictably. No hidden fees. No surprises.

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You can't always be there for them, but we can

Your Private Family Operations Office for Aging Parents.

We are your eyes, ears, and voice on the ground for the people you love

We believe peace of mind comes from knowing someone trustworthy is paying attention

Advocate • Assist • AssuranceYou can't always be there. We can.

About Shores Senior AssistShores Senior Assist was founded on a simple belief:Families deserve certainty when caring for aging loved ones.When parents live alone, adult children often carry a constant burden of unanswered questions:Are they safe?
Did they make it to their appointment?
Is that contractor trustworthy?
Was that phone call legitimate?
Who will help when something unexpected happens?Shores Senior Assist exists to reduce that uncertainty.We serve as a trusted local advocate for seniors and their families, providing structured oversight, professional coordination, scam protection, contractor vetting, family reporting, and ongoing support designed to help older adults remain independent while their families remain informed.Built on Discipline. Driven by Service.Our Founder brings a unique combination of military service and executive operational leadership.As a U.S. Army Infantry veteran, he developed the discipline, accountability, and situational awareness required to operate effectively under pressure and protect vulnerable individuals in uncertain environments.That foundation was later expanded through leadership roles overseeing large-scale operations, logistics, continuous improvement initiatives, and organizational performance across complex organizations. As a Six Sigma Master Black Belt and senior operations executive, he spent years building systems designed to create consistency, visibility, accountability, and measurable results.Shores Senior Assist was built by combining those two worlds:Military-grade discipline and vigilance
Executive-level operational structure and accountabilityThe result is a modern support system designed specifically for seniors and their families.Every service, report, check-in, escalation protocol, and advocacy effort is guided by one core mission:Reduce uncertainty. Increase peace of mind.Because when you cannot always be there, you deserve a trusted advocate who can.

A Promise to Our Community: The Shores Senior Assist Foundation

At Shores Senior Assist, our core work is rooted in keeping families connected and our seniors safe in the homes they love. But we have always believed that true community care extends beyond daily operations—it is about looking out for our most vulnerable neighbors when life brings unexpected hardship.That is why we are laying the groundwork for the Shores Senior Assist Foundation.Our ultimate vision for the Foundation is simple yet deeply meaningful: to provide critical financial assistance to low- and fixed-income seniors who are facing emergency home repairs, such as a failed hot water tank, a broken furnace, or hazardous structural issues. We know that for many older adults living on fixed incomes, a sudden home emergency can threaten their safety and independence.To bring this vision to life, S.S.A. is committed to donating a meaningful percentage of our operational profits directly into the fund. While we warmly encourage community support, gifts, and local partnership to help the Foundation grow, our goal is for the fund to eventually become self-sustaining—anchored by the very business we build together.When a senior needs emergency repairs through the Foundation, S.S.A. will proudly donate our time, vendor vetting, and professional oversight completely free of charge. This ensures that every dollar raised goes directly toward the physical repair, while our team coordinates trusted local contractors to do the work safely and with utmost dignity.We are not just managing logistics; we are wrapping a blanket of care around our community. Because no senior who built our neighborhoods should ever have to face a crisis alone in the dark.

To Learn More Click The Link Below

• Shores Senior Assist Foundation

TERMS AND CONDITIONS
PUBLIC ACCESS & INTELLECTUAL PROPERTY PROTECTIONS

MASTER TERMS OF SERVICE
Website access, app use, assessments and membership policiesDocument reference: SSA-MASTER-TC-V11 • Consolidated launch editionIssued: October 8, 2026Effective application: This version applies to new purchases when S.S.A. makes it available and the purchaser affirmatively accepts it. It does not become effective merely because it was prepared. Existing accepted transactions, agreements and earned benefits remain governed by their applicable terms unless lawfully changed under Section 11.Preparation notice: This operational edition has not been independently reviewed by legal counsel. It is not legal advice or a legal-compliance certification. Independent professional review remains recommended.These Terms concern Fit4Life LLC d/b/a Shores Senior Assist (“S.S.A.,” “we,” “us,” or “our”), its website at www.shoresseniorassist.com, the S.S.A. Overwatch platform and associated applications (the “Site”), and the assessment and membership services expressly purchased from S.S.A. They must be read with the accepted client-specific service agreement and quote. No purchase, renewed obligation or SMS authorization arises merely from browsing the Site.An adult purchaser accepting these Terms must have authority to enter the transaction. A person providing information or acting for another adult must have that person's consent or other valid authority. A family relationship alone does not establish unrestricted access to another person's private records. We may request evidence of identity and authority before disclosing information or implementing instructions.1. Intellectual property and permitted use
1.1 S.S.A. materials
S.S.A.'s proprietary software, dashboards, protocols, blank forms, scoring methods, report formats, data models, workflows, training materials, platform designs, names and logos remain its property or the property of the applicable licensor. Third-party licensed components and client-provided information are excluded from any claim of exclusive S.S.A. ownership.1.2 Client information and copies
Clients retain their rights in information and materials they provide. Clients and properly authorized representatives may download, print, retain and share their own completed forms and reports with authorized relatives, clinicians and responders for personal care, coordination and recordkeeping. This permission does not authorize resale, commercial republication or reuse of S.S.A.'s proprietary methods as a competing product. Ending service does not cancel permission to retain and appropriately share copies already lawfully obtained.1.3 Access permission
Access is limited, non-transferable and subject to these Terms, assigned permissions and the applicable service agreement. Operational access may end with service under Sections 5 and 6. Record requests are handled separately under Sections 5 and 13. Revocation does not eliminate non-waivable rights or permit withholding retained records contrary to applicable law.2. Acceptable use, accounts and authority
Do not reverse engineer, decompile or disassemble the Site except where applicable law expressly permits; copy proprietary templates or scoring methods outside Section 1; republish S.S.A. materials as your products; scrape or use unauthorized automated extraction; access another person's records without authority; share credentials; or use the Site unlawfully or to create a competing service from S.S.A.'s proprietary materials.Provide accurate information, protect account and access credentials, and promptly report suspected unauthorized access. Use only your own credentials and expressly authorized access links. Notify S.S.A. of changes in decision-making authority, family contacts, addresses, readiness information or communication arrangements that affect service.S.S.A. may restrict abusive or unauthorized access proportionately to protect records and operations. Restrictions affecting an active client's safety service require appropriate operational review and documented coordination; they are not permission to abandon an unresolved safety incident.3. Communications and optional SMS
3.1 Separate SMS consent
SMS consent is obtained separately from purchase and agreement acceptance. It is optional and is not a condition of purchase. If you opt in, S.S.A. may send messages concerning your inquiry, appointment and agreed operational services to the number you authorize. Each recipient's permissions must be respected; one family member cannot automatically opt in every relative or neighbor.3.2 Frequency, costs and withdrawal
Message frequency varies with interactions, agreed check-ins and the service tier. Message and data rates may apply. Reply STOP to withdraw SMS consent, HELP for assistance, or contact (313) 241-5652. SMS withdrawal does not cancel membership or prohibit otherwise lawful, agreed email or telephone coordination. The family and S.S.A. must establish reliable alternate arrangements for essential coordination. SMS opt-out requests must be honored; this paragraph does not authorize otherwise prohibited calls or messages.3.3 Mobile information
We do not sell, trade or share mobile numbers or SMS consent with third parties or affiliates for their marketing. Necessary communications providers may process that information to deliver and administer the service, as described in Section 13.3.4 Written notices
Send cancellation, rescheduling, billing and records requests to [email protected] or use the identified S.S.A. portal request control, where available. The relevant notice time is receipt in that designated mailbox or successful portal submission—not the sender's unsent draft, claimed sending time, or staff-processing time. Retain the submission confirmation. If a portal fails, use the designated email or call for assistance. A telephone conversation alone is not the required written cancellation or rescheduling notice.4. Assessments, appointment changes and assessment validity
4.1 Assessment fee and scope
The Family Readiness Assessment costs $199 unless S.S.A. expressly approves a different assessment-fee arrangement in writing. It establishes a current operational baseline and recommendations; it is not medical diagnosis, treatment or a guarantee of membership eligibility. Payment and provider-confirmed appointment status are distinct from a temporary reservation.4.2 Timely family cancellation
A family cancellation received at least 48 elapsed hours before the original confirmed appointment qualifies for a $164 refund from a $199 payment, with a $35 administrative fee retained. Exactly 48 hours qualifies. Eastern Time (“ET,” America/New_York, including daylight-saving changes) is used to display policy times; the comparison uses actual elapsed time.S.S.A. initiates the eligible refund to the original payment method within two business days of receiving the eligible written cancellation. For this initiation commitment, business days are Monday through Friday, excluding U.S. federal holidays; internal reminders may use an earlier, more conservative deadline. Provider processing and bank posting can take longer and are not represented as completed bank receipt.4.3 Late cancellation and no-show
Family cancellations received less than 48 elapsed hours before the original confirmed appointment, and no-shows, are non-refundable, except where applicable law or an expressly approved written exception requires otherwise. Staff delay must not change eligibility established by a timely receipt.4.4 Rescheduling
With at least 48 elapsed hours' written notice, rescheduling incurs no fee. With less than 48 hours, a separate $25 late-rescheduling fee is required to secure the approved new appointment. The fee is assessed using verified notice receipt against the original confirmed appointment—not when staff processes it.The family must approve the destination and separate fee before payment is requested. The original appointment remains in place until the fee clears and S.S.A. confirms the change; paying or opening a link alone does not move the appointment. Destination availability may change while payment is pending. If S.S.A. cannot complete the approved move after the fee clears, it will contact the family, obtain approval for another arrangement or initiate return of the unapplied $25 fee within two business days of that determination. It will not impose an unapproved replacement date or charge the $199 assessment again. A paid late-rescheduling fee applied to a completed move is not assessment-conversion credit and is not returned merely because the family later changes its plans, subject to applicable law or a written exception.4.5 Cancellation by S.S.A.
If S.S.A. cancels or cannot fulfill the assessment, regardless of whether the reason is an emergency, the family may choose a penalty-free reschedule or a full return of the assessment amount paid. No $35 deduction applies. S.S.A. initiates an elected full refund within two business days of receiving the family's written refund choice. Appointment cancellation itself does not constitute proof that a refund has been sent.4.6 Assessment-conversion credit
A fully paid and completed $199 assessment may provide up to $199 against the first invoice of any membership. The actual assessment-completion date counts as Day 1. Membership Checkout must be successfully completed and submitted before 11:30 PM ET on Day 30, and the payment must ultimately clear. Opening a link, bank-account verification or a pending browser page alone does not qualify.New credit-eligible Checkout sessions require at least thirty minutes before their expiration and normally must be created before 11:00 PM ET on the final day. Existing sessions still must be submitted before their displayed 11:30 PM ET cutoff. Start early; do not assume a new session can be opened during the final thirty minutes.The credit is applied after the one permitted promotional offer, never beyond the first invoice balance. Unused value is forfeited, not paid in cash or carried forward. Refunded, cancelled, unpaid or fee-waived assessments do not produce this credit. Late-rescheduling fees do not qualify. A payment cannot generate duplicate credits. Previously accepted offers retain their recorded applicable deadlines and benefits unless lawfully changed.4.7 Six-month baseline and enrollment
An unenrolled assessment baseline expires at the start of its six-calendar-month anniversary in the appointment's recorded timezone, defaulting to ET if no timezone was recorded. If the anniversary day does not exist, use that month's last day. The specific deadline must be displayed.Timely enrollment for this rule means successfully completed membership Checkout submitted before that deadline, provided the payment ultimately clears. Timely ACH submissions may settle afterward. Pending settlement requires review and does not authorize service activation. Failed, returned or refunded payments require financial reconciliation before eligibility is decided; the family must not be instructed to pay again merely because a provider state is uncertain.Expired, unenrolled families require a fresh intake and current assessment before enrollment. Continuously enrolled clients are not required to buy reassessment solely because their original baseline is older than six months.4.8 Returning families and exceptions
A service lapse is measured from the Manager-documented actual operational service-ending date under Section 5, not the cancellation-request date. Returning within six calendar months does not, solely because of the lapse, require a new assessment fee; updated readiness information and activation review may still be required. A lapse of six months or more requires a fresh intake and new assessment.Only a documented Director authorization may waive the fee for a specifically identified new assessment. It does not authorize reuse of an expired baseline, eliminate current readiness requirements, or create paid-assessment conversion or referral benefits. No waiver is promised or automatic. The recorded authorization and new assessment must exist before staff relies on the exception.4.9 Restricted archival, not automatic destruction
Expired, unenrolled sensitive health and home-assessment information is due for removal from routine operational access at the six-month boundary and placement in restricted archival storage. This is an access-restriction process, not a promise that database records, reports, uploads or backups are permanently erased at six months. Payment uncertainty and holds must be reconciled and documented; any necessary continued retention must remain appropriately restricted.S.S.A. currently uses interim restricted-retention controls. Category-specific final attorney and insurer retention approvals are pending. Information is retained for reasonably necessary operational, financial, legal, insurance and dispute purposes, reviewed for continued need, and subject to applicable rights and holds. Permanent destruction remains disabled until an approved retention schedule and verified disposal process exist. Financial, consent and audit evidence are not automatically purged when an assessment expires. Section 13 describes information handling and requests.5. Membership, payment, renewal and service ending
5.1 Plans and regular rates
Regular monthly membership rates are Overwatch: $495; Overwatch Extended: $595; Anchor: $795; and Sentinel: $1,495. They are the all-in base membership rates for the agreed scope, before approved discounts or credits. The separate assessment and late-rescheduling fees are described in Section 4. No undisclosed recurring surcharge is authorized.The accepted quote and Client Service Agreement identify the selected plan, billing cycle, service scope, coverage hours, geography and arrangements. Overwatch and Overwatch Extended may serve eligible clients nationally; Anchor, Sentinel and in-home assessments depend on local availability and capacity. An assessment format does not itself establish eligibility for a local membership.5.2 Advance payment and activation
Membership is paid in advance and renews monthly until cancellation. The accepted quote must disclose the initial charge, introductory amounts, regular rate and billing schedule. Service activation additionally requires cleared funds and staff-approved operational readiness. Payment, completed Checkout and an “active” provider subscription label do not alone start operational service. Contact S.S.A. about readiness or activation delay before assuming coverage has begun.5.3 Offers and price changes
An eligible community-partner offer, member-referral introductory offer or approved custom coupon may be selected, but those offers do not combine with each other. The assessment-conversion credit may accompany the one selected eligible offer. The accepted quote controls the specific introductory schedule; discounts do not restart merely because a billing schedule ends or is cancelled.S.S.A. provides at least thirty days' written notice before a prospective membership price change for an existing client. It applies no earlier than an eligible subsequent renewal. Existing accepted transactions and expressly protected client-specific pricing are governed by their agreement and Section 11.5.4 Cancelling renewal
Cancel renewal through the secure membership billing cancellation control, where provided, or in writing under Section 3.4. S.S.A. confirms the cancellation state and paid-through date. Stopping renewal does not immediately stop operational service, restart promotions, or automatically issue a refund.There are no prorated refunds for voluntary mid-cycle cancellation, hospital stays or vacations, except as required by law or expressly approved in writing. This does not eliminate rights concerning an unauthorized charge or S.S.A.'s failure to provide agreed services.Terms & Conditions Continued Below

PRIVACY POLICYPUBLIC WEBSITE, APP & DIGITAL COMMUNICATIONS POLICY

Privacy Policy
Public Website, App & Digital CommunicationsDocument reference: SSA-PRIV-V3Prepared: October 9, 2026Fit4Life LLC d/b/a Shores Senior Assist (“S.S.A.,” “we,” “us,” or “our”)This policy explains how we collect, use, protect and disclose information when you visit our website, submit an intake, purchase an assessment or membership, use our portals, or communicate with us. It accompanies the current S.S.A. Master Terms of Service. It does not itself authorize unrestricted access to a household’s records, optional sensitive-data AI processing, or marketing messages.1. Information we collect
We collect information you or a validly authorized representative provide, together with records generated while coordinating agreed services:Contact and household information, such as names, addresses, telephone numbers, email addresses and designated contacts.
Intake, assessment and readiness information, including relevant health, home, support-network and emergency-planning details.
Information about representative authority and permissions to communicate or share particular records.
Agreed check-in arrangements, responses, incidents, communications and coordination records.
Purchase, billing and payment references; agreement and consent evidence; and records needed to address payment questions or disputes.
Access records, session cookies, security logs and technical usage information needed for authentication, operations and troubleshooting.
Provide another person’s sensitive information only when you have valid authority. Certain services may require additional releases or evidence of authority. We do not claim ownership of client-provided personal information.2. How we use information
We use relevant information to assess service needs and availability, deliver the agreed coordination services, manage Daily Beacon™ check-ins and incident communications, communicate with authorized contacts, administer assessments and memberships, handle payments and inquiries, protect access, and fulfill applicable obligations.S.S.A. provides operational coordination and private family advocacy, not medical diagnosis or treatment. Information collected for service coordination does not make S.S.A. an emergency-response or medical provider. In immediate danger, call 911 rather than waiting for a portal, text, email or staff reply.3. Mobile information and SMS consent
We do not sell or share mobile numbers or SMS opt-in information with third parties, affiliates or external agencies for their marketing or promotional purposes. Text-message consent records are used to administer, document and honor your communications choices and deliver the messages you have agreed to receive.Communications providers may process the information necessary to deliver and administer messages on our behalf. This limited service-provider processing is not permission to use your mobile information or consent for unrelated marketing.SMS permission is separate from purchasing an assessment or membership and from optional sensitive-data AI authorization. Purchasing or accepting the Master Terms does not, by itself, grant either of those separate permissions. Follow the opt-out instructions supplied with messages, or contact us to update your communications choices and arrange applicable alternatives.4. Authorized sharing and limited access
Access depends on role, verified authority and the purpose of the particular request. We may disclose relevant information to authorized family members, clinicians, professional advisers, responders or designated neighbors for agreed coordination, or when an applicable emergency or legal basis permits or requires disclosure.Being a family member, neighbor or professional contact does not automatically entitle someone to all household records. Neighbor emergency access is incident-specific and limited in scope and duration. Other shared access must remain within the approved recipient, purpose and records.We do not authorize service providers to use client information for unrelated marketing. We disclose material processing changes and obtain any additional consent required by applicable law.5. Service providers
The current app uses providers that process relevant information for their functions:Replit: app hosting, database and file storage, and technical infrastructure.
Stripe: payment processing and billing services.
Twilio: SMS and telephone communications.
Twilio SendGrid: email delivery.
Google: staff sign-in.
Anthropic through Replit’s AI integration: certain authorized AI-assisted summaries or communications.
These disclosures do not mean that information is anonymous or that providers retain no data. Providers, backups, exports and lawfully retained recipient copies may have different retention and access controls. S.S.A. remains responsible for its agreed coordination; using a provider does not transfer that obligation to the family.6. Optional sensitive-data AI processing
Optional processing of sensitive client records by AI requires separately established client or representative authority, a stated processing scope and current authorization. Purchase acceptance, SMS permission and the provider disclosure above are not themselves that authorization.Without that authorization, optional sensitive-record AI processing must not proceed. Basic manual assessment, billing and coordination remain separate. Staff must review operational drafts; AI assistance is not medical diagnosis or autonomous safety decision-making. Additional authorizations and provider practices must be addressed before using information outside the authorized scope.7. Security, cookies and technical information
We use access restrictions and technical safeguards to protect information. No internet service can promise absolute security or uninterrupted availability.Session cookies, access records, security logs and technical usage information support authentication, operations and troubleshooting. If optional marketing or tracking practices are introduced, they require appropriate disclosure and any required consent. This policy does not claim that particular advertising trackers are currently in use.Use your access links and credentials carefully. Do not forward private portal or billing links to people who are not authorized to use them. Contact us if you believe access has been misused.8. Retention, archival and copies
We retain information for reasonably necessary operational, financial, legal, insurance and dispute purposes, review it for continued need, and apply applicable rights and holds.Under the current Master Terms, expired, unenrolled sensitive health and home-assessment information is due for removal from routine operational access at the six-month boundary and placement in restricted archival storage. This is an access restriction, not a promise that records, reports, uploads or backups are permanently erased at six months.Current restricted-retention controls are interim. Category-specific final attorney and insurer retention approvals remain pending. Permanent destruction remains disabled until an approved retention schedule and verified disposal process exist. Financial, consent and audit evidence are not automatically purged when an assessment expires or membership ends.A legal or dispute hold may require preservation. Releasing a hold is not itself approval to destroy records. Restricted archival is not proof that every copy was erased.9. Privacy and records requests
Contact us to request access, correction, an explanation of use, applicable export or deletion, or to report a privacy concern. We verify identity and authority, determine applicable rights and exceptions, respond within applicable legal requirements and document the outcome.We do not require a new paid membership solely to consider a valid privacy or records request. Only retained records can be supplied. A disabled automated destruction feature is not a reason to disregard applicable rights. Requests may require staff review, secure delivery or escalation.10. Policy updates and contact
We may update this policy as practices, services or applicable requirements change. The current website and app notice should identify the applicable document edition. Changes do not erase previously accepted agreement evidence or silently reduce previously agreed protections. Where additional notice or consent is required, we obtain it; merely continuing to visit the website is not a substitute for legally required consent.For general inquiries: [email protected].For written privacy or records requests: [email protected].Fit4Life LLC d/b/a Shores Senior Assist22531 Sunnyside St, St. Clair Shores, MI 48080Phone: (313) 241-5652These contacts are not emergency-response channels. Call 911 in an immediate emergency.SSA-PRIV-V3 · Fit4Life LLC d/b/a Shores Senior Assist

Our Mission & Operational Standards

-Our Mission-
To provide families with absolute certainty by delivering disciplined, proactive oversight and advocacy for their aging loved ones. We transform the anxiety of distance into the confidence of a highly structured, local protective presence.-The S.S.A. Difference: Built on Discipline, Driven by Precision-
Shores Senior Assist was not built like a traditional caregiving agency; it was engineered as a private family operations center. The foundation of our system combines the tactical situational awareness and rigid accountability of a United States Army Infantry background with the analytical precision of a Six Sigma Black Belt.We approach family risk management the same way elite organizations approach continuous improvement: by eliminating vulnerabilities before they become liabilities. Every service we provide—from the Daily Beacon™ check-ins to our rigorous contractor vetting—is driven by standardized protocols designed to intercept risk, reduce chaotic variables, and ensure absolute reliability for the families we serve.-Our Core Values (Standard Operating Procedures)-Relentless Accountability: We own the outcome. When a family entrusts us with oversight, there are no unreturned calls, missed details, or dropped responsibilities. If an issue arises on the ground, we intercept, escalate, and resolve it.Proactive Risk Mitigation: Hope is not a strategy. We do not wait for a crisis to occur. We actively audit environments, manage maintenance logistics, and intercept predatory scams before they ever reach the senior.Uncompromising Transparency: Distance requires total visibility. Families are never left in the dark wondering what is happening. Every action, update, and dispatch is clearly communicated and securely documented in real-time.Dignity Through Independence: True protection does not mean suffocation. Our systems are designed to operate quietly in the background, securing the perimeter so seniors can safely maintain their freedom, routines, and autonomy.

Application for Oversight Services

Dedicated Support. Strictly Limited Roster.
At Shores Senior Assist, we do not operate a volume-based agency. To guarantee the absolute highest standard of operational precision and localized advocacy for every family we protect, our active client roster is strictly capped.Due to the intensive, hands-on nature of our hybrid and comprehensive plans, availability for our Anchor™ and Sentinel™ tiers is highly limited across Macomb, Oakland, St. Clair, and Wayne counties. Submitting an application ensures your family is placed in our assessment queue.The Onboarding Protocol
We treat family risk management with absolute seriousness. Our intake process ensures we are the exact right operational fit for your loved one's specific environment and needs.Submit the Intake Brief: Complete the secure form below to provide our operations center with a high-level overview of your family’s current situation and geographic location.The Coordination Briefing: Within 24 hours, our local advocate will contact you directly to discuss your specific concerns, review tier availability, and answer any immediate logistical questions.The Assessment Visit ($199): If we determine our capabilities align with your needs, we will schedule an in-home assurance audit and readiness assessment. This evaluates the home environment, emergency readiness, and risk factors to establish your family's operational baseline before any monthly membership begins.

SMS Consent Details: By checking the consent box above, I agree to receive SMS text messages from Shores Senior Assist regarding my application, consultation, and operational services. Message frequency varies. Message & data rates may apply. Reply STOP to opt-out. I have read and agree to our Terms & Conditions and Privacy Policy. Consent is optional and not a condition of purchase.

Share The Shield Referral Program

Referral program
Shores Senior Assist · Updated October 13, 2026
Refer another household to S.S.A. and receive benefits when the referral completes a qualifying Family
Readiness Assessment and membership enrollment. Assessment gifts, the new family's introductory credit and
the referrer's membership reward are separate benefits with different requirements.
1. Complete the assessment: a $25 gift card for each household
When the referred household completes a fully paid, qualifying $199 Family Readiness Assessment, the
referring household and referred household each earn one $25 digital gift card.
Gift cards are to be delivered within 14 calendar days of actual assessment completion. A booking,
incomplete assessment or fee-waived assessment does not qualify. Staff approval delays do not restart the
delivery clock. Delivered cards are subject to the issuer's terms.
2. Start membership: an eligible $100 introductory credit for the new family
With verified referral attribution and an approved quote, an eligible referred family may receive one $100
introductory credit on its first membership invoice.
This is an invoice reduction, not a cash payment, and cannot create a negative invoice. It cannot combine with
a community-partner offer or custom coupon. The separate assessment-conversion credit may accompany it
when that credit's own requirements are met. The accepted quote shows the actual pricing and credits.
3. Qualify the membership referral: up to $495 for the referrer
The referring household earns a membership statement credit equal to its regular monthly membership rate at
qualification, capped at $495.
Qualification requires a completed qualifying assessment, the referred family's first membership invoice paid with
a positive amount of actual funds, and 30 elapsed days in good standing. The clock starts at the payment
provider's confirmed paid timestamp—not bank verification, staff approval or service activation.
All four membership tiers qualify: Overwatch, Overwatch Extended, Anchor and Sentinel. The capped reward
does not necessarily cover an entire month of a higher-priced plan.
Example: An Overwatch Extended referrer with a regular $595 monthly rate earns a $495 statement credit for a
qualifying referral—not a free $595 month.
How to refer
Tell your S.S.A. coordinator about the referral before the referred household's assessment is completed.
S.S.A. records the two households, the referrer and supporting attribution evidence. An Owner/Admin must
approve any documented late-attribution exception.
SHORES SENIOR ASSIST | SHARE THE SHIELD | OCTOBER 13, 2026
Program details
Referral eligibility and approval
• Referrals must involve two distinct households, with one referrer per new household. Self-referrals are not
permitted.
• Repeated assessments, enrollments or payment-provider events do not create duplicate rewards for the
same referral. Additional distinct qualifying households may earn separate rewards.
• An Owner/Admin approves eligibility and exceptions. S.S.A. records evidence of actual gift delivery and credit
application.
What “good standing” means
During the 30-day period, the referred membership must remain enrolled, required invoices must be paid, no
cancellation notice may be given, and the qualifying payment must be free of unresolved returns, chargebacks,
refunds or financial disputes.
A zero-dollar or wholly complimentary first invoice does not qualify, even if a later renewal is paid. Payment
concerns put pending rewards on review hold; refund requests are reviewed, not automatically treated as
misconduct. Verified reversals or unmet qualifying conditions prevent pending rewards from becoming earned.
Applying the referrer's membership credit
• Credits apply after other permitted discounts to eligible future renewal invoices, never beyond the net
invoice balance.
• Unused value carries forward until expiry. Membership credits are non-transferable and have no cash
value.
• Each membership reward expires 12 calendar months after its objective qualification date. Delayed
approval does not extend expiry.
• Referrers must remain operationally enrolled to redeem. Cancelling renewal alone does not forfeit credits
while service continues.
• Under current terms, unused membership credits are forfeited at the referrer's documented actual ordinary
service end. Temporary payment-related suspension holds redemption rather than automatically forfeiting
value. Ordinary reactivation does not restore properly forfeited credits.
Earned benefits and existing agreements
Once the membership reward is earned, the referred household's later ordinary cancellation does not itself erase
it. Ending membership does not by itself extinguish an earned, undelivered assessment gift obligation.
Later fraud, reversal or duplicate-reward evidence requires documented Owner/Admin review under applicable
law and accepted terms. There is no automatic clawback of delivered benefits or automatic debit.
Previously accepted agreements and more favorable terms governing previously earned rewards remain
protected; these rules do not retrospectively replace them.
Current program scope
The program offers qualifying assessment gift cards and membership invoice credits. Foundation allocations,
charitable matching and donation benefits are not currently offered. Staff arrange fulfillment; a ledger entry
alone does not prove delivery or money movement.
About this document: Summary of S.S.A. Master Terms of Service, Section 7 (SSA-MASTER-TC-V11); not a
replacement for accepted agreements or existing benefits. S.S.A. means Fit4Life LLC d/b/a Shores Senior
Assist.SHORES SENIOR ASSIST | SHARE THE SHIELD | OCTOBER 13, 2026

SMS Consent Details: By checking the consent box above, I agree to receive SMS text messages from Shores Senior Assist regarding my application, consultation, and operational services. Message frequency varies. Message & data rates may apply. Reply STOP to opt-out. I have read and agree to our Terms & Conditions and Privacy Policy. Consent is optional and not a condition of purchase.

Operational Case Studies & Client Testimonials

Validation Through Execution.
At Shores Senior Assist, we don't just sell peace of mind—we execute it. The true value of our protective standard is best demonstrated when the chaotic variables of aging alone meet our structured, local oversight.Below are real-world operational deployments illustrating how our systems protect vulnerable seniors and provide absolute certainty to out-of-state families.

Context & Before
Jeff Kirby is 40 years old, a military veteran, disciplined, situationally aware, and by any measure someone who knows how to handle pressure. He lives alone. One morning in October 2025, a medication he had been taking long enough to be past the expected reaction window triggered a catastrophic adverse response. His blood pressure collapsed. His body began shutting down. He couldn't breathe. In under 60 seconds, he was losing consciousness. He had a locked front door. He had a dog that would not let strangers through. He had no plan in place to notify his family, get information to first responders, or ensure anyone who mattered would know what was happening — because no such plan existed. What he had was training, sheer will, and seconds. Most people have none of those things when it counts.The Activation
There was no Overwatch that morning. That is the point. Jeff dialed 911 on instinct before he lost the ability to speak. By the time the dispatcher answered, he had no oxygen left to form words. He crawled — on hands and knees, blacking out — to let his dog out the back, then crawled to the front door and unlocked the deadbolt just as unconsciousness took him. He was out for approximately one minute. He came to as the ambulance was arriving. The door was open. His dog was outside. Emergency services got in. He survived. But every second of that crawl was borrowed time, and none of it should have depended on him. His kids were not notified. His medical documents were not waiting at the hospital. No one with authority over his home, his pet, or his care plan was standing by. He was the only conduit between his emergency and everyone who needed to know about it — and he was unconscious.SSA Response
Under Overwatch, an emergency beacon activation would have immediately triggered a pre-built escalation protocol — alerting Jeff's designated contacts with the specific, pre-agreed information each person needed, without Jeff having to touch his phone again.
His coordinator-verified emergency profile — medications, conditions, access instructions, pet information, and next-of-kin contacts — would have been transmitted directly to responding units and the receiving hospital before arrival, eliminating the information vacuum first responders walked into that morning.
His family, including his children, would have been notified through the plan — not by Jeff, gasping on the floor, trying to be the calm voice in his own crisis. The plan would have spoken for him.
The Outcome
Jeff survived because of military training, physical discipline, and luck. The outcome that morning was acceptable. The process was not. No family member should receive that call from a parent or a child who is simultaneously trying to stay alive. No first responder should have to break down a door or manage an aggressive pet in a time-critical medical event. No hospital should receive a patient without knowing who they are or what is happening to them. Overwatch does not stop the emergency. It stops everything else from making it worse. It delivers certainty — to the person in crisis, to the family waiting for word, and to the responders who need to act fast. This story did not happen to a client. It happened to the founder. That is why the platform was built.Without SSA Intervention
Most people are not military veterans. Most people do not have the neurological conditioning to override a body that is shutting down and execute a three-step physical plan while blacking out. Without that training, Jeff does not unlock the door. The paramedics break it down. The dog reacts. Time is lost. Jeff is unconscious, no one who loves him knows what is happening, and the hospital receives a patient with no context and no contacts. That is not a worst-case scenario. That is the default scenario for anyone living alone without a plan. Without Overwatch, the person in the emergency is still the only conduit for every piece of information that needs to move — to family, to first responders, to the hospital — at the exact moment they are least able to provide it. Overwatch breaks that dependency. It moves the information so the person doesn't have to. It brings certainty when everything else is chaos."Had I been able to just hit my emergency beacon and know that the plan already put in place with my coordinator — that my contacts were already trained in it and aware of it — were getting the notifications, and that they would know exactly what to do, I wouldn't have had to pick up my phone and do anything. That information was going to get to them. I would be at the hospital and they would show up. One of the most painful and hardest things I have ever done is lying there waiting for an ambulance, dealing with my own emergency, and still having to be the one to call my kids."
— Jeff Kirby, Founder — Shores Senior Assist | Macomb County, Michigan

A son in Muskegon. His mother living alone in St. Clair Shores. His father gone less than a year. The distance between them was only two hours by road, but on any given day it felt much wider. He wasn't looking for someone to replace what his family provided — he was looking for certainty. The kind that doesn't require a daily phone call that makes his mom feel checked on, or a knock on the neighbor's door that feels like an imposition. His mother's next-door neighbor was a trusted constant — someone who helped with the yard, knew the dog, had a key to the heart of that household in everything but name. The son wanted that neighbor looped in, but only when it mattered. He enrolled his mother in SSA's Overwatch Plan and they built the emergency path together: who gets notified, what they receive, what they're authorized to do, and in what order. The neighbor was assigned a limited-scope emergency role — entry information, alarm code, pet protocol — agreed to in advance, documented, and ready. The plan sat loaded. It waited.The Activation
At approximately 2:00 PM on Saturday, June 6th, the client's mother initiated her Emergency Beacon from her home in St. Clair Shores. She did not have to make a phone call. She did not have to compose a text. She did not have to divide her attention between emergency services and tracking down her son. She pressed the beacon. In under 30 seconds, a coordinated, pre-authorized notification sequence executed automatically — reaching every assigned recipient with the specific information they had been designated to receive. The system did not wait for someone to decide what to send or who to call. That had already been decided. It ran.SSA Response
IMMEDIATE — BEACON TRIGGERED (under 30 seconds): The Emergency Beacon simultaneously dispatched custom SMS and email notifications to all pre-assigned recipients. The son received a family emergency contact message — specific, calm, informative — letting him know what was happening and that SSA was already executing. The neighbor received an SMS and a limited-scope emergency PDF containing only what they had previously agreed to be given: entry information, alarm code, and pet care instructions. The neighbor was on-site within minutes — before first responders arrived — unlocking the door, securing the dog, and clearing the way. The son's mother did not have to manage any of this. She focused on the call with emergency services.
SIMULTANEOUS — MEDICAL DOCUMENTATION DEPLOYED: At the moment of beacon activation, the client's pre-compiled medical PDF — containing up-to-date personal, medical, and emergency information — was automatically transmitted via email to the hospital on file and her physician's office. Had she been transported, her records would have arrived before she did. No one needed to scramble for insurance cards. No one needed to ask her for her medication list while she was in distress. That information was already in the right hands.
WITHIN 8 MINUTES — SSA COORDINATOR ENGAGED: The SSA coordinator assigned to this client was notified by SMS and email simultaneously with the beacon trigger. Within 8 minutes, the coordinator had confirmed via the neighbor that the client was not alone, that emergency services had been dispatched and were arriving, and that the situation was being actively managed on-site. The coordinator then opened a direct communication line to the son — providing real-time updates without requiring him to call his mother, call the neighbor, or wait in silence for a resolution he couldn't see. When emergency services confirmed the incident was a false alarm and transport was not required, the coordinator relayed that to the son directly. He did not have to wonder. He was told.
The Outcome
Emergency services responded, assessed the situation, and cleared the scene. The incident was a false alarm — the client was not transported. The neighbor secured the home, ensured the dog was safe, and confirmed everything was locked before leaving. The son, 100 miles away, knew the outcome in real time through his SSA coordinator — not through a second-hand account pieced together after the fact. The client's medical documentation had already been delivered to the hospital and physician regardless, ensuring that infrastructure was in place had transport been needed. No family member needed to be present for the situation to be fully managed. No neighbor was overburdened with coordination they weren't prepared for. No emergency responder was slowed by a locked door or an uncontrolled pet. Every person in the chain had exactly what they needed, received through the channel that made sense for their role, at the moment it was needed.Without SSA Intervention
Without the Emergency Beacon and the pre-built SSA plan, this scenario unfolds very differently. Emergency services would have kept the client on the line — as they are trained and required to do. She would have had no bandwidth to contact her son or her neighbor. The son would have received nothing. No notification. No update. No awareness that anything was happening until after it was over — or not at all. The neighbor, without a beacon alert, would not have known to come. First responders would have arrived at a locked door with a dog inside and no one to help manage either. Had the client lost consciousness or become unable to communicate, there would have been no pre-compiled medical record to reference — just a group of people trying to extract information from a situation that was already in crisis. The son, 100 miles away, would have been sitting with his phone, unaware, until someone thought to call him. There was no communication pipeline without SSA. There was no pre-authorized neighbor role. There were no documents staged and ready. There was no coordinator holding the center. What SSA built was not a response to the emergency — it was a structure that ensured the emergency never had to get worse before someone knew about it. The beacon was one button. Everything behind it had already been built."It definitely sent chills down my spine to know that something was happening. But by the end of it, it was really comforting — without this, I would have been blindsided. I was able to understand that my mom was already getting help, and I immediately knew who I could reach without troubling her while she was focused on emergency services. I really was comforted when the SSA coordinator kept me completely in the loop, even while the neighbor was on-site. I don't like to burden people — so it was nice to go through the coordinator and let the neighbor focus on comforting my mom."
— Adult son, Muskegon, MI — Overwatch Plan client, Macomb County

• Share Your S.S.A. Story

Operational Security & Insurance Framework

Absolute Protection for Your Family's Data and Environment.
When you hire Shores Senior Assist, you are trusting us with your most valuable assets: your aging loved ones and their operational data. We do not take this responsibility lightly. Our entire infrastructure is engineered around proactive risk mitigation, strict data privacy, and comprehensive liability protection.Whether we are securing digital documents in the Beacon Vault™ or dispatching a plumber to your mother's home, our security protocols are uncompromising.Digital Infrastructure & Data ProtectionMilitary-Grade Encryption: All logistical documents, access parameters, and contact rosters stored within the Beacon Vault™ are secured using advanced 256-bit encryption.Mandatory Multi-Factor Authentication (MFA): Access to our internal operational environment requires strictly enforced, hardware-backed two-step verification. Your family's data is never vulnerable to simple password breaches.Zero Data Commercialization: In strict compliance with A2P 10DLC carrier regulations, we maintain an absolute firewall regarding your communication data. We never sell, trade, or monetize your phone numbers, behavioral logs, or private information.Financial & Identity BoundariesZero Financial Custody: To protect your family from liability and ensure a clear separation of duties, S.S.A. does not hold, store, or process direct banking login credentials.Advisory Fraud Protection: Our Scam Shield™ protocol acts as a centralized intelligence desk, allowing families to submit suspicious solicitations for remote triage, intercepting threats before financial damage occurs.Physical Operations & Contractor VettingThe Dispatch Desk™ Standard: We do not send unverified strangers into your loved one's home. Every independent tradesman (plumbers, electricians, maintenance) recommended or dispatched through our network must pass a strict vetting protocol.Mandatory COI Verification: Before any contractor is added to our trusted network, we require and maintain an active Certificate of Insurance (COI) to ensure they hold the proper Professional Liability and Workers' Compensation coverage, shielding your family from on-site liabilities.

A PROMISE TO OUR COMMUNITY • MISSION & VISION

At Shores Senior Assist, our core work is rooted in keeping families connected and our seniors safe in the
homes they love. But we have always believed that true community care extends beyond daily operations it
is about looking out for our most vulnerable neighbors when life brings unexpected hardship.
Bridging the Gap for Vulnerable Seniors
That is why we are laying the groundwork for the future Shores Senior Assist Foundation. Our
ultimate vision for the Foundation is simple yet deeply meaningful: to provide critical financial
assistance to low- and fixed-income seniors who are facing emergency home repairs—such as a
failed hot water tank, a broken furnace, or hazardous structural issues. We know that for many
older adults living on fixed incomes, a sudden home emergency can threaten their safety, health,
and independence.
A Sustainable Model Rooted in Service
To bring this vision to life, S.S.A. is committed to donating a meaningful percentage of our
operational profits directly into the fund. While we warmly encourage community support, gifts,
and local partnerships to help the Foundation grow, our goal is for the fund to eventually become
self-sustaining—anchored by the very business we build together.
100% Transparency & Donated Oversight
When a senior needs emergency repairs through the Foundation, S.S.A. will proudly donate our
time, vendor vetting, and professional oversight completely free of charge. This ensures that every
dollar raised goes directly toward the physical repair, while our team coordinates trusted local
contractors to do the work safely and with the utmost dignity.
We are not just managing logistics; we are wrapping a blanket of care around our
community. Because no senior who built our neighborhoods should ever have to face a crisis
alone in the dark.Operational Center: St. Clair Shores, MI - Serving Macomb, St Clair, Oakland and Parts of Wayne CountiesDirect Line: (313) 241-5652Email: [email protected] | Website